Sunrise Bank Accessibility Statement
At Sunrise Bank, we make every effort to provide accessible services for all our customers, including those who have disabilities. We do this, not only because it makes good business sense, but also because it’s the right thing to do. It's consistent with our values, our culture and our mission.
We've started to make progress, and we realize there is still more to do.
We take our responsibilities in this area very seriously, by engaging with organizations to access their knowledge about the needs of people with disabilities, and how best to improve our products and services.
Individuals who need a reasonable accommodation to access Sunrise Bank’s products and services should call us at 1-321-784-8333 to provide the date on which the reasonable accommodation is needed and information about the nature of the requested accommodation. Requesters should include contact information such as an email address or telephone number where we can reach them. Depending on the nature of the request, Sunrise Bank may need sufficient notice to provide a reasonable accommodation.
We’ve designed our locations with accessibility and convenience in mind:
- Branches feature accessible doors, and washrooms as well as wheelchair-access to service areas.
- Where possible, we have reserved at least one parking space for customers with disabilities.
Sunrise Bank has an ongoing commitment to assure that online and mobile banking is easy for all of our customers to use, including people with disabilities. We continually enhance the accessibility and usability of our website based upon standards recommended by the World Wide Web Consortium (W3C) in its Web Content Accessibility Guidelines 2.0.
In the event that a user with a disability experiences accessibility issues with our website, please notify us by calling us at 1-321-784-8333. In your communication to us, please specify the nature of the accessibility difficulty,including the URL/web address that may have presented an accessibility challenge.
There are a number of accessibility features on your computer and mobile device that can help maximize the comfort of your online experience. Things like:
- Increasing the size of the text on the screen
- Magnifying the contents on the screen
- Enabling high-contrast text
- Having the words on the screen read out loud to you
For help on customizing any of these features, please refer to your product manual or contact your operating system support service.
Sunrise Bank’s website contains links to web pages hosted by third parties. Sunrise Bank does not make representations with regard to the accessibility of third-party websites and is not able to remediate accessibility barriers on such websites.
We are always working to ensure that our products and services are accessible to all clients and the public, including individuals with disabilities. If you have an idea or question about accessibility support services at Sunrise Bank,please contact Customer Service at 1-321-784-8333.