A | You can pay ANYONE in the United States from the next door neighbor, the utility company, the bank, and even a child in college across the country.
Q | How late in the day can I enter, edit, or delete a payment?
A | You may add, edit, or delete payments scheduled Sunday through Friday until 11:00 PM the day before the scheduled payment date.
Q | What happens if I have a scheduled payment that falls over a weekend or holiday?
A | Scheduled payments that fall over a weekend will be processed on Friday evening. Any new payments that are scheduled over that particular weekend will be processed on Sunday night. Holiday processing occurs the day following the holiday.
Q | Are there any merchants that I cannot pay through the bill payment service?
A | Yes. You cannot pay any government agency.
Q | Can I use Online Bill Payment if I live outside the United States?
A | Yes, as long as you have a bank account in the United States.
Q | Can I get a copy of a cancelled check?
A | You can request a copy through Customer Service. There may be a fee associated with this service.
Q | How long is history retained in the VIEW PAYMENT HISTORY section?
A | Payment History records are kept for one year.
Q | What happens if I lose or forget my ID or PIN?
A | If you lose or forget your ID, you may call Customer Service and with proper identification your ID will be given to you. If you lose or forget you PIN, you must follow the same procedure and a new PIN will be assigned to you.
fincen- how does the new beneficial ownership reporting rule affect my company?
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